Shipping & Returns
Shipping Policy
Shipping Policy
We offer shipping to the Continental US.
Standard 3 to 4 business days:
Orders $0-$499: $12 USD
Orders $500-$599: $50 USD
Orders $600-$699: $60 USD
Orders $700-$799: $70 USD
Orders $800-$899: $80 USD
Orders $900-$999: $90 USD
Orders $1,000: $100 USD
Return Policy
Return Policy
We have a 15-day return policy, which means you have 15 days after receiving your item(s) to request a return.
To be eligible for a return, your item(s) must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.
To initiate a return:
1. Contact us at info@sorse.co to request a return.
2. We'll provide a return shipping label and instructions if your return is accepted.
3. Return address for all items:
Mbare
Attn: Sorse Returns
160 Mill Center Blvd
Athens, GA 30606
Please note:
- Items sent back without first requesting a return will not be accepted.
- Sale items and gift cards are not eligible for return.
Refunds will be processed to your original payment method within 10 business days after we receive and inspect the returned item.
Damages and Issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right. Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalizeitems), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@sorse.co.
Any questions, please contact us at info@sorse.co